At Adsocial Media, we respect your privacy and are committed to protecting the personal information you share with us.
This policy explains what data we collect, how we use it, and your rights.
1. Information We Collect
We collect information in three ways:
• Information you give us – for example when you complete a contact form, book a strategy call, or email us (name, email address, phone number, company details).
• Information collected automatically – such as cookies, tracking pixels, and analytics data about how you use our website.
• Payment information – if you purchase a service, your payment is processed securely by Stripe. We never store full card details.
2. How We Use Your Information
We use your data to:
• Deliver and manage our services
• Respond to enquiries and provide support
• Send service updates or essential communications
• Analyse and improve our marketing and website performance
• Comply with legal, tax, and regulatory obligations
3. Legal Basis for Processing
We process your personal data under one or more of these legal bases:
• Consent – when you clearly agree (e.g. submitting a form).
• Contract – to provide the services you request.
• Legitimate interests – to run and improve our business and marketing efficiently and securely.
4. Data Sharing and Third-Party Services
We share information only with trusted service providers who help us operate our website and run advertising campaigns. These may include:
• Payment processing: Stripe
• Analytics & advertising tools (used by most marketing agencies):
• Google Analytics & Google Ads
• Facebook / Meta Pixel & Conversions API
• Instagram advertising tools
• LinkedIn Insight Tag
• TikTok Pixel
• Pinterest Tag
• Twitter/X Pixel
• Other comparable social advertising pixels or retargeting tools as needed
These services may use cookies or similar technologies to track interactions and help us measure, optimise, and deliver targeted advertising.
We never sell personal data.
5. Data Retention
We retain personal information for up to two years from the date of our last interaction, unless a longer period is required for legal or regulatory reasons. After that we securely delete it.
6. International Transfers
Some of our service providers may process data outside the UK or EEA (for example, in the United States).
Where this happens, we use safeguards such as standard contractual clauses to protect your information.
7. Cookies and Tracking Technologies
We use:
• Essential cookies to make the site work.
• Analytics cookies to understand site use.
• Marketing cookies/pixels to measure ad performance and show relevant ads.
You can control or delete cookies in your browser settings and, where required, consent to or refuse non-essential cookies through our cookie banner.
8. Your Rights
You have the right to:
• Access and receive a copy of your data
• Ask us to correct or delete your data
• Withdraw consent at any time (where processing is based on consent)
• Object to or restrict certain processing
To exercise these rights, email: info@adsocialmedia.co.uk
9. Security
We take appropriate technical and organisational measures to protect personal data, including encrypted connections (HTTPS), restricted system access, and regular reviews of our security practices.
10. Contact Us
If you have any questions or concerns about this policy or how we handle personal data, please contact us at: info@adsocialmedia.co.uk